Kold-Draft Ice Machine Repair

A premium brand known for its large, perfectly square, slow-melting 'gourmet' cube produced by grid-style cubers favored by upscale bars and cocktail programs.

1st Choice Ice Machine Repair provides expert Kold-Draft commercial ice machine repair across Nashville and the surrounding Middle Tennessee metro. Our technicians know the Kold-Draft platform — how its harvest cycle, controls, and water system behave — so we diagnose faults accurately and get your machine back into production fast.

Kold-Draft models we service

We work on current and older Kold-Draft commercial equipment, including these popular lines:

GT Series (GT561 / GT564)GTX SeriesGB SeriesSC Undercounter Series

Kold-Draft builds modular, undercounter, gourmet cube machines, and we service all of them — from undercounter units up to high-output modular heads.

Common Kold-Draft ice machine problems we fix

Scale and hard-water deposits on the grid evaporator causing misshapen or fused cubes
Water distribution and pump issues affecting cube clarity and release
Long harvest cycles and low production from mineral buildup

Most Kold-Draft failures trace back to scale, water quality, or a worn component — not a machine that needs replacing. We find the real cause, quote it up front, and fix it right the first time.

Call (615) 768-0085

Symptoms

Kold-Draft Acting Up? Start Here

Ice Machine Not Making Ice

When a commercial ice machine produces no ice at all, the cause can range from a simple water-supply issue to a sealed-system refrigerant fault. Pinpointing it reliably requires professional diagnosis with proper gauges and electrical testing.

Ice Machine Not Releasing or Harvesting Ice

If ice forms but never drops into the bin, the machine is usually stuck between the freeze and harvest cycles. Diagnosing whether it's the hot-gas valve, a sensor, or a control fault should be done by a technician.

Ice Machine Leaking Water

Water pooling around or under an ice machine usually points to a drain, seal, or water-valve problem rather than the sealed refrigeration system. A technician can locate the source and prevent water damage and slip hazards.

Ice Machine Making Small or Incomplete Cubes

Thin, small, or partially formed cubes usually indicate the freeze cycle is being cut short or water isn't flowing evenly across the evaporator. Proper diagnosis involves checking water flow, scale, and the sealed system.

Cloudy, Soft, or Hollow Ice

Cloudy, soft, or fast-melting ice typically results from poor water quality, inadequate filtration, or scale interfering with clear-ice formation. A technician can clean the system and correct filtration to restore clear, hard cubes.

FAQ

Kold-Draft Repair Questions

Do you repair Kold-Draft ice machines?

Yes. We regularly service Kold-Draft commercial ice machines — including GT Series (GT561 / GT564), GTX Series, GB Series, SC Undercounter Series — throughout the Nashville metro, using OEM-grade parts and following the manufacturer's procedures.

What are common problems with Kold-Draft ice machines?

Scale and hard-water deposits on the grid evaporator causing misshapen or fused cubes Water distribution and pump issues affecting cube clarity and release Long harvest cycles and low production from mineral buildup We diagnose the root cause rather than swapping parts and hoping.

Can you get Kold-Draft parts quickly?

Our trucks carry the parts that fail most often, and we source Kold-Draft OEM components for anything we don't stock so most repairs are completed quickly.

Other Brands We Repair

Manitowoc Scotsman Hoshizaki Ice-O-Matic Follett Brema

Kold-Draft Ice Machine Down?

Call now for fast, brand-experienced commercial ice machine repair.

(615) 768-0085

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